Why is my order not approved?

Biller takes fraud prevention and credit checks seriously to ensure the security and reliability of our payment method. If your purchase request is not approved, there could be several reasons for this, including:

• Exceeding your credit limit or having outstanding payment requests with Biller. Make sure to pay any outstanding requests first before placing a new order.
• Your past purchasing history with Biller, such as multiple missed deadlines or late payments.
• The accuracy and eligibility of the company details provided in the checkout process. Check to make sure you are authorized to purchase on behalf of the company and that your details are correctly spelled and up-to-date in the company register, such as KVK.
• The total value of your order, which may be limited based on the above factors and our review of your company details.

For optimal results, we recommend using the same company details in the checkout as those registered in the company register. If you have any questions or concerns about a denied purchase, please contact our support team at support@biller.ai or by phone at +31854011797. We are here to help!