I received an email from Intrum. Is that correct?

Biller collaborates with the debt collection agency Intrum whenever the payment collection from the buyer deemed to be unsuccessful. After four reminders (which include reminder fees) without receiving the payment, we are required to handover the account receivable to Intrum.

From that moment onwards, Intrum will proceed with the account receivable which include debt collection fees as well. If you have any questions or concerns about the debt collection handover, please kindly reach out to Intrum for further assistance:

E: customersupport@intrum.com

T: 088 222 5233

Did you pay for your order yet you are still contacted by Intrum? Please contact our customer support team on support@biller.ai including the proof of payment and your order reference.