I received a suspicious/fraudulent order. What should I do?

If you encounter any unusual or suspicious activity with an order purchased through Biller, we advise you to immediately contact our Fraud department at aml@biller.ai.

Please include the order reference details and provide your rationale for flagging the order as potentially fraudulent or high-risk. Our team will investigate the matter further and determine whether the order is indeed fraudulent.

We strongly recommend that you wait for confirmation from Biller before shipping the parcel for the suspicious order. If the order is confirmed to be fraudulent, Biller will cancel it and take appropriate measures to prevent similar incidents from happening in the future.