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  2. Sellers (Webshops)

Sellers (Webshops)

Getting started

  • A Customer Success Manager contacted me. Is that correct?
  • What is the Seller Portal?
  • What is a Seller?
  • How can I manage my Biller operations?

Disputes & buyer questions

  • The customer paid me directly. What should I do next? Promoted article
  • How can I prevent disputes from happening in the future?
  • What is a chargeback?
  • My customer disputed an order. What should I do?
  • What happens when a customer buys with Biller in my webshop?

Partners

  • Pay. X Biller: FAQ

Order Management

  • Who is responsible for shipping and returns?
  • I received a return. What should I do?
  • Order statuses in the Seller Portal explained
  • What happens when I capture an order?
  • How can I make administrative changes in my seller account?
  • Do I still need to send an invoice when selling with Biller?

Fraud

  • I received a suspicious/fraudulent order. What should I do?

Technical related topics

  • How can I implement Biller into my webshop? Promoted article
  • Can I share a Biller payment link with the Buyer? Promoted article

Biller Branding

  • Copy the Buyer FAQ for your website
  • Download our logo assets for your website
  • Copy the 'Introduction to Biller' for your website
Dansk (Danmark) Nederlands