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  1. Biller's Support Center
  2. Buyers

Buyers

Getting started

  • What is a Buyer?
  • What is Biller?
  • How does Biller work and look-like in the check-out?
  • Which buyers are eligible to checkout with Biller?

Orders

  • There's a problem with my order. How can I report this?
  • How can I return an order?
  • Why is my order not approved?
  • How can I cancel my order?

Payment request

  • Why is Biller sending me reminders?
  • I've paid the webshop instead of Biller. How can I solve this?
  • I received an email from Intrum. Is that correct?
  • What happens if I do not pay Biller in time?
  • How long does it take to process my payment?
  • Who will send the invoice and when?

Open banking

  • What is Open Banking?
  • How does that work and what do I need to do?
  • So, what’s in it for me as a buyer?
  • How can I revoke my consent?
  • What is Yapily?

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