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Biller's Support Center
Buyers
Buyers
Getting started
What is a Buyer?
What is Biller?
How does Biller work and look-like in the check-out?
Which buyers are eligible to checkout with Biller?
Orders
There's a problem with my order. How can I report this?
How can I return an order?
Why is my order not approved?
How can I cancel my order?
Payment request
Why is Biller sending me reminders?
I've paid the webshop instead of Biller. How can I solve this?
I received an email from Intrum. Is that correct?
What happens if I do not pay Biller in time?
How long does it take to process my payment?
Who will send the invoice and when?
Open banking
What is Open Banking?
How does that work and what do I need to do?
So, what’s in it for me as a buyer?
How can I revoke my consent?
What is Yapily?